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Passionate about Hospitality

Benchmarking and Market Share tools

  • First restaurant benchmarking tool in the world to compare performance directly against selected competitors.
  • Compare sales, covers, and key KPIs easily, with the ability to filter by special events.
  • Access a menu library with hundreds of menus, fully categorised for easy reference.
  • Use our new Sales AI calculator to get weekly average sales predictions by postcode, food type, or restaurant name.
  • Access a strong library of tailored recommendations to drive performance.
  • Add unlimited users to your account for full team access.
  • Processed over 70,000 data records, ensuring robust, reliable insights.

Commercial Audits

  • Saved over 100 hours of inefficiencies in the reservation and events department.
  • Achieved 18% sales growth in like-for-like periods at some venues.
  • Saved thousands of pounds by identifying and replacing the wrong systems.
  • Our commercial audits start with optimising the reservation-taking process to ensure efficiency and maximise conversion.
  • We provide floor plan configuration recommendations and system adjustments to improve yield management.
  • Identify revenue opportunities through cover strategy, higher spend per head, and dynamic event pricing.
  • Conduct menu engineering analysis to improve sales and profitability, aligning with demand and business goals.

Openings - Reservations and Tech Stack

  • Identify the most effective reservation system to optimise bookings, enhance guest experience, and improve operational efficiency.
  • Analyse CRM solutions for seamless guest data management, enabling personalised marketing and loyalty strategies.
  • Recommend reliable WiFi providers that support smooth operations and integrate with guest engagement tools.
  • Ensure full tech stack integration – reservation systems, POS, CRM, and marketing tools working together.
  • Focus on technology that maximises performance, drives revenue, and elevates the guest experience.

Data management & Reporting

  • Provide practical and accessible reporting solutions that empower reservation teams to track performance and drive results.
  • Extensive experience with SevenRooms and OpenTable, maximising system capabilities to optimise bookings, guest retention, and revenue.
  • Create easy-to-read reports in no time, leveraging our Excel and dashboard tools expertise.
  • Deliver tailored reports with essential metrics: cover pacing, no-show rates, and channel mix.
  • Offer clear, actionable insights to simplify data interpretation and decision-making.
  • Help teams identify opportunities, set performance goals, and implement strategies to improve efficiency and profitability.